Aurelie Home

Terms of Service

Last updated: June 2026

Welcome to Aurelie Home. These Terms of Service explain the rules and conditions for using our website, browsing our products, and placing orders with us. By accessing or purchasing from our website, you agree to these terms.

1. Overview

This website is operated by Aurelie Home. Throughout the site, the terms “we,” “us,” and “our” refer to Aurelie Home. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use this site.

You may not use our products or website for any unlawful or unauthorized purpose. You must not transmit viruses, malware, or any harmful code through our website.

3. Product Information

We make every effort to display our bedding products, colors, materials, and details as accurately as possible. However, product colors may appear slightly different due to lighting, photography, fabric texture, or screen settings.

Product descriptions, prices, availability, and images may be updated or changed at any time without prior notice.

4. Pricing and Availability

All prices are listed on our website and may be subject to change without notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

We may also refuse or cancel orders if a product is unavailable, incorrectly priced, or listed with inaccurate information.

5. Orders and Payment

When you place an order, you agree to provide accurate, current, and complete billing, shipping, and contact information. You are responsible for ensuring that all order details are correct before completing your purchase.

Payment methods available to you will be shown at checkout. Orders are processed only after payment has been successfully completed.

6. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible. We will do our best to assist you if the order has not yet been processed or shipped.

Once an order has entered fulfillment or has been dispatched, we may no longer be able to modify or cancel it.

7. Shipping and Delivery

Shipping times may vary depending on your location, product availability, shipping method, and carrier conditions. Any delivery estimates provided are not guaranteed unless clearly stated.

Once your order has shipped, tracking information may be sent to the email address provided at checkout. We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, or circumstances beyond our control.

8. Returns and Exchanges

Returns and exchanges are handled according to our return policy. To be eligible for return, items generally must be unused, unwashed, undamaged, and returned in their original condition and packaging.

For hygiene reasons, bedding that has been used, washed, damaged, or altered may not be eligible for return. Please review our Returns & Exchanges policy before placing your order.

9. Care and Use of Products

Our bedding may include delicate details such as lace, embroidery, ruffles, trims, or specialty fabrics. Please follow the care instructions provided on the product page or care label.

We are not responsible for damage caused by improper washing, drying, ironing, storage, or handling.

10. Accuracy of Information

We aim to keep our website accurate and up to date, but we do not guarantee that all information is complete, current, or error-free. This may include product descriptions, pricing, promotions, shipping information, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information on the website is inaccurate.

11. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account login information and for all activity under your account.

Please contact us immediately if you believe your account has been used without authorization.

12. Intellectual Property

All content on this website, including text, images, designs, graphics, logos, product names, and brand elements, belongs to Aurelie Home or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

13. Third-Party Services and Links

Our website may include links to third-party websites or use third-party services for payment, shipping, analytics, or marketing. We are not responsible for the content, privacy practices, or policies of third-party websites or providers.

Please review the terms and privacy policies of any third-party services you choose to use.

14. Limitation of Liability

To the fullest extent permitted by law, Aurelie Home shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our liability, where applicable, shall be limited to the amount paid for the product or service related to the claim.

15. Indemnification

You agree to indemnify and hold harmless Aurelie Home, its team, partners, service providers, and affiliates from any claim or demand arising from your breach of these Terms of Service or your violation of any law or third-party rights.

16. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be posted on this page with an updated date.

Your continued use of our website after changes are posted means you accept the updated terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

support@aureliehome.com